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Privacy Policy for www.thechaletkitchen.co.uk
 

Last Updated: May 15th, 2025.
 

This Privacy Policy describes how The Chalet Kitchen ("we," "us," or "our") collects, uses, and shares personal information of users of our website, www.thechaletkitchen.com (the "Website").
 

1. Who We Are

The Chalet Kitchen is a Cookery School based in val d'isere.

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2. What Personal Data We Collect

We may collect the following types of personal data from you:

  • Contact Information: This includes your name, email address, phone number, and postal address, which you may provide when you contact us through the Website or place an order.

  • Order Information: If you place an order through our Website (if applicable), we may collect information related to your order, such as the items ordered, delivery details, and payment information (although payment processing may be handled by a third-party provider – see section 5).

  • Communication Data: Records of your correspondence with us, including emails and other communications.

  • Website Usage Data: Information about how you use our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information may be collected using cookies and similar tracking technologies (see section 6).

  • Marketing Preferences: If you subscribe to our newsletter or marketing communications, we will collect your email address and your preferences for receiving such communications.

  • Other Information: Any other information you voluntarily provide to us.
     

3. How We Use Your Personal Data

We may use your personal data for the following purposes:

  • To Provide and Manage Our Services: To process your orders, deliver our services, and manage your account (if applicable).

  • To Communicate with You: To respond to your inquiries, provide customer support, and send you important information about our services.

  • To Improve Our Website: To analyse how our website is used and to make improvements to its functionality and user experience.

  • For Marketing Purposes: To send you promotional emails and newsletters about our products and services, where you have consented to receive such communications. You can opt-out of these communications at any time (see section 7).

  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

  • For Security Purposes: To help maintain the security and integrity of our website and services.
     

4. Legal Basis for Processing Your Personal Data

Our legal basis for processing your personal data will depend on the specific context in which we collect it. However, common legal bases we may rely on include:

  • Consent: Where you have given us explicit consent to process your personal data for a specific purpose (e.g., for marketing communications).

  • Contractual Necessity: Where processing your personal data is necessary for the performance of a contract with you (e.g., to process and fulfil your order).

  • Legitimate Interests: Where processing your personal data is necessary for our legitimate interests (or those of a third party), provided that your interests and fundamental rights do not override those interests (e.g., improving our website and services).

  • Legal Obligation: Where we are required to process your personal data to comply with a legal obligation.
     

5. Sharing Your Personal Data

We may share your personal data with the following categories of recipients:

  • Service Providers: Third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., website hosting providers, email marketing providers, payment processors). We will have contracts in place with these providers to ensure your data is protected.

  • Delivery Partners: If you place an order, we may share your address and contact details with delivery partners to facilitate the delivery of your order.

  • Legal Authorities: We may disclose your personal data to legal authorities if required to do so by law or in response to a valid legal request.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
     

6. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit a website. We may use cookies for purposes such as:

  • Essential Cookies: These cookies are necessary for the operation of our website.

  • Analytics Cookies: These cookies help us understand how users interact with our website and to improve its performance.

  • Functionality Cookies: These cookies allow our website to remember your preferences (e.g., language settings).

  • Marketing Cookies: These cookies may be used to track your browsing activity and deliver targeted advertising (if applicable).

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
 

7. Your Rights

Under the UK GDPR, you have certain rights regarding your personal data, including the right to:

  • Access: Request access to the personal data we hold about you.

  • Rectification: Request that we correct any inaccurate or incomplete personal data.

  • Erasure: Request that we delete your personal data in certain circumstances.

  • Restriction of Processing: Request that we restrict the processing of your personal data in certain circumstances.

  • Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

  • Object: Object to the processing of your personal data in certain circumstances, including for direct marketing purposes.

  • Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

  • Lodge a Complaint: You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

To exercise any of these rights, please contact us using the contact details provided in section 9. We may need to verify your identity before fulfilling your request.
 

8. Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures may include encryption, firewalls, and secure server environments. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.
 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Chalet Kitchen, Chalets Du Cacholet, Chem. du Planay, 73150 Val-d'Isère, France.

info@thechaletkitchen.com

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

 

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